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Terms of Use

Last updated: April 2, 2026

These Terms of Use ("Terms") govern your access to and use of TownPop's websites, apps, email newsletters, messaging features (if offered), and related services (collectively, the "Platform"), operated by TownPop (the "Operator," "we," "us," or "our"). Our Privacy Policy explains how we handle personal information. By accessing or using the Platform, you agree to these Terms and the Privacy Policy. If you do not agree, do not use the Platform. We may update these Terms; the "Last updated" date will change. Continued use after changes become effective constitutes acceptance where the law allows; where the law requires separate consent, we will seek it.

1. Eligibility

You must be at least the age of majority in your jurisdiction (and at least 13 in the United States) to use the Platform. If you use it on behalf of a business, you represent that you have authority to bind that entity. You may not use the Platform if you are barred under applicable law or if we have terminated you for cause.

2. Accounts and registration

You must provide accurate information, safeguard credentials, and notify us of unauthorized access. You are responsible for activity under your account. We may suspend or terminate accounts that violate these Terms, pose security risks, or harm the Platform or others. We may refuse registration or cancel accounts at our discretion where permitted by law.

3. The Platform

The Platform may include editorial content, community information, business tools, advertising, newsletters, and personalization. Features may change or be discontinued. We do not guarantee uninterrupted, error-free, or secure operation. The Platform may contain errors and omissions.

4. Acceptable use

You agree not to:

  • Violate any law or third-party rights (including intellectual property and privacy);
  • Harass, threaten, defraud, discriminate against, or harm others;
  • Access non-public areas or accounts without authorization;
  • Scrape, crawl, harvest, or overload the Platform in a way that impairs performance, except as our robots.txt or written permission allows;
  • Circumvent technical limits, ad measurement, or security controls;
  • Distribute malware, spam, or unlawful content;
  • Impersonate any person or misrepresent affiliation;
  • Use the Platform to build a competing product using our data or interfaces without permission.

We may monitor use as permitted by law for security, compliance, and quality. We may cooperate with law enforcement and pursue remedies including termination and legal action.

5. Your content, ads, and representations

You are solely responsible for content you submit, including ad creatives, business descriptions, and messages. You represent and warrant that your content does not violate law or third-party rights and is not defamatory, deceptive, or harmful. Advertisers and business users are solely responsible for the truth, legality, and consequences of their offers. We may remove or refuse content that violates these Terms, our policies, or law, without liability to you.

6. Editorial content — no warranty

Editorial and community-facing content is for general information only. We do not warrant accuracy, completeness, timeliness, or fitness for any purpose. Content may contain errors. Verify critical information independently (events, government actions, health, safety, financial decisions). We are not liable for losses from reliance on Platform content.

7. Advertisements and third parties

Ads and sponsored placements are commercial communications from identified third parties. They reflect their views, claims, and offers—not ours. We do not endorse advertised products or services unless explicitly stated. We are not responsible for ad accuracy, legality, quality, or safety, or for disputes between you and advertisers. Transactions with third parties are solely between you and them. Measurement practices are described in our Privacy Policy.

8. Third-party services and links

The Platform may link to third-party websites, apps, or services. We do not control them. Their terms and privacy policies apply. We are not responsible for third-party content, practices, or losses.

9. No professional advice; no fiduciary duty

Nothing on the Platform is legal, financial, medical, or other professional advice. We owe you no fiduciary duty. Consult qualified professionals for decisions that matter to you.

10. Intellectual property

The Platform (software, branding, design, and original editorial compilation) is owned by the Operator or licensors. We grant you a limited, revocable, non-exclusive license to access and use the Platform for personal, non-commercial purposes unless we agree otherwise in writing.

You retain rights in content you submit where applicable, but grant us a worldwide, royalty-free license to host, store, display, distribute, moderate, and use such content to operate and promote the Platform, subject to our Privacy Policy.

11. Copyright complaints (DMCA-style)

If you believe material on the Platform infringes your copyright, you may send a notice with the information required by 17 U.S.C. § 512(c)(3) (or equivalent local law) to our designated agent. Counter-notices may be permitted under applicable law.

* Designated agent (sample): copyright@townpop.co — you must register an agent with the U.S. Copyright Office to qualify for DMCA safe harbor. Replace with accurate contact information.

We may remove or disable access to allegedly infringing material and terminate repeat infringers where appropriate.

12. Disclaimers

The platform is provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including merchantability, fitness for a particular purpose, title, quiet enjoyment, accuracy, and non-infringement, to the fullest extent permitted by law.

We do not warrant that the Platform will be secure or free of viruses or harmful components. Some jurisdictions limit disclaimers; in those places, disclaimers apply to the maximum extent allowed.

13. Limitation of liability

To the fullest extent permitted by law, the operator and its affiliates, officers, directors, employees, contractors, and suppliers shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, goodwill, data, or business interruption, arising from or related to the platform or these terms, even if advised of the possibility.

To the fullest extent permitted by law, our aggregate liability for any claim arising out of or relating to the Platform or these Terms shall not exceed the greater of (a) amounts you paid us for the Platform in the twelve (12) months before the claim or (b) one hundred U.S. dollars (US$100). These limitations apply whether the claim is in contract, tort, negligence, strict liability, or otherwise.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law (for example, gross negligence, willful misconduct, or death/personal injury in jurisdictions that prohibit such exclusions).

14. Indemnification

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless the Operator and its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: your use of the Platform; your content or ads; your violation of these Terms; your violation of third-party rights; or your violation of law. We may assume exclusive defense of any matter subject to indemnification, at your expense, and you agree to cooperate.

15. Modifications, suspension, and termination

We may modify, suspend, or discontinue the Platform or any feature. We may terminate or suspend access with or without notice for conduct we believe violates these Terms, creates risk, or harms others. Provisions that by nature should survive (including IP, disclaimers, limitations, indemnity, governing law) survive termination.

16. Force majeure

We are not liable for delay or failure to perform due to events beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, utility failures, government actions, or failures of third-party services or the internet.

17. Electronic communications and notices

You consent to receive communications from us electronically (for example email or in-product notices). Legal notices to you may be sent to the email associated with your account. Notices to us must follow the contact section below unless another channel is specified by law.

18. Export and sanctions

You represent that you are not located in, under the control of, or a national or resident of any country or person subject to comprehensive embargoes or sanctions where use of the Platform would be prohibited. You will not use the Platform in violation of export control or sanctions laws.

19. Governing law; venue

These Terms are governed by the laws of the State of New Jersey, United States, without regard to conflict-of-law principles, except where mandatory consumer protections in your place of residence apply. Exclusive jurisdiction and venue for disputes lie in the state and federal courts sitting in Union County, New Jersey, unless applicable law requires otherwise.

20. Dispute resolution

Before filing any lawsuit or court proceeding arising out of or relating to these Terms or the Platform, the party bringing the claim must first send the other party written notice of the dispute. You must send your notice to the email address listed in Section 23. We may send notice to the email address associated with your account or any other contact information you have provided to us. The notice must briefly describe the dispute and the relief sought.

The parties agree to try in good faith to resolve the dispute informally for thirty (30) days after valid notice is received. The parties must complete this informal dispute process before filing a lawsuit, except where applicable law does not allow such a requirement or where immediate injunctive relief is permitted under this Section.

If the dispute is not resolved within that thirty (30) day period, any lawsuit or court proceeding arising out of or relating to these Terms or the Platform must be brought only in the courts identified in Section 19, except to the extent applicable law requires a different forum. Each party consents to the personal jurisdiction of those courts for such claims, to the extent permitted by law.

Nothing in this Section prevents either party from seeking temporary, preliminary, or other injunctive or equitable relief in a court of competent jurisdiction where needed to prevent imminent harm or preserve rights pending final resolution of the dispute. In particular, we may seek such relief or take other action permitted by law to prevent fraud, abuse, unauthorized access, security incidents, infringement, misuse of the Platform, or violations of these Terms.

This Section applies only to disputes arising out of or relating to your use of the Platform or these Terms. It does not limit any rights that cannot be waived under applicable law. If any part of this Section is found unenforceable, the rest will remain enforceable to the fullest extent permitted by law.

21. Equitable relief

You agree that breach of these Terms (for example, misuse of IP or security circumvention) may cause irreparable harm for which monetary damages are inadequate. We may seek injunctive or equitable relief in addition to other remedies.

22. General

These Terms and the Privacy Policy (and any feature-specific terms presented at use) are the entire agreement regarding the Platform. If a provision is invalid, the remainder remains in effect. Failure to enforce is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Headings are for convenience only.

23. Contact

For questions about these Terms or legal notices, use the contact information below. We currently offer and operate the Platform only in the United States. If you are outside the U.S., access may be limited or unavailable, and you must not use the Platform where doing so would violate local law.

support@townpop.co — general questions, feedback, and privacy-related requests.